(978)851-4403

Survey

SATISFACTION SURVEY FORM

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Job Number

Survey

1. Did our technician arrive when expected?

Yes     No 


2. Was the job completed to your satisfaction and expectations?

Poor

OK

Great


3. Did our technician adequately communicate the services performed, the associated charges and answer all your questions?

Poor

OK

Great


4. Was our Technician courteous and did he treat your facility with respect?

Poor

OK

Great


5. Did our technician clean up the work area properly?

Poor

OK

Great


6. Was our office staff helpful and courteous?

Poor

OK

Great


7. How do you rate our overall performance?

Poor

OK

Great


8. What is the chance that you would recommend Frank's Heating Service to others?

Poor

OK

Great


9. Please rate your overall experience with Frank's Heating Service.

Poor

OK

Great


Comments
Yes No